Post by 25 quid on Sept 6, 2023 16:49:12 GMT
www.energy-uk.org.uk/our-work/energy-switch-guarantee/ says that switching should take 5 days and any credit that may be due will be refunded within 14 days of your final bill.
Yet when switching from Shell to Octopus (both member of the switch guarantee), Shell say "You’ll receive your final bill within six weeks." Six weeks!?
Seems they're keen to keep hold of my credit for as long of possible! 🤨
Yet when switching from Shell to Octopus (both member of the switch guarantee), Shell say "You’ll receive your final bill within six weeks." Six weeks!?
Seems they're keen to keep hold of my credit for as long of possible! 🤨
